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For warranty and after sales service matters please complete and submit the form below. A customer service representative will be in contact with you within the next business day. We look forward to being of service.
Please read information on warranties listed below.
WARRANTIES AND REMEDIES on ATN Night Vision Products: This warranty applies only to American Technologies products sold by NVT Pty Ltd within Australia. No warranty or guarrantee is offered or given to products made by American Technologies network which have been sourced from outside Australia and not supplied directly to the end user by NVT Pty Ltd within Australia.
AMERICAN TECHNOLOGIES NETWORK USA AND NVT PTY LTD IN AUSTRALIA warrants that all products and services under this limited 2 year warranty warranty shall be free from defects in material and/or workmanship at the time of shipment and shall perform during the warranty period in accordance with the specifications of the order. Should any failure to conform to these warranties be discovered and brought to the attention of AMERICAN TECHNOLOGIES NETWORK USA AND NVT PTY LTD IN AUSTRALIA during the warranty period, and be substantiated by examination at AMERICAN TECHNOLOGIES NETWORK USA AND NVT PTY LTD IN AUSTRALIA’s facility or duly authorized and certified field personnel, then at its own cost, AMERICAN TECHNOLOGIES NETWORK USA AND NVT PTY LTD IN AUSTRALIA shall correct such failure, by, at AMERICAN TECHNOLOGIES NETWORK USA AND NVT PTY LTD IN AUSTRALIA’s own and sole option, repair or replacement of the nonconforming item or portion therefore or return the unit purchase price of the nonconforming item or component. Warranty does not include shipping costs of product back to AMERICAN TECHNOLOGIES NETWORK USA AND NVT PTY LTD IN AUSTRALIA. BUYER agrees that this remedy shall be its sole and exclusive remedy against AMERICAN TECHNOLOGIES NETWORK USA AND NVT PTY LTD IN AUSTRALIA. In no event shall AMERICAN TECHNOLOGIES NETWORK USA AND NVT PTY LTD IN AUSTRALIA be liable for any costs or expenses in excess of those described in this paragraph and expressly excluding any liability or damages for special, incidental, and/or consequential damages.
The limited warranty period for end-item systems shall extend twenty four (24) months from date of invoice issuance. The limited warranty period for components, subcomponents and services shall extend three (3) months from date of invoice issuance. These warranties periods apply unless a different warranty period is expressly agreed to by AMERICAN TECHNOLOGIES NETWORK USA AND NVT PTY LTD IN AUSTRALIA in writing. This warranty shall not extend to any item that, upon examination by AMERICAN TECHNOLOGIES NETWORK USA AND NVT PTY LTD IN AUSTRALIA, is found to have been subject to:
a.) mishandling, misuse, negligence or accident,
b.) installation, operation, maintenance (or lack thereof) that was either not in accordance with AMERICAN TECHNOLOGIES NETWORK USA AND NVT PTY LTD IN AUSTRALIA’s specification, instructions, and/or was otherwise improper,
c.) tampering as evidenced by broken seals, damaged packaging containers, etc.,
d.) repair and/or alteration by anyone other than AMERICAN TECHNOLOGIES NETWORK USA AND NVT PTY LTD IN AUSTRALIA or AMERICAN TECHNOLOGIES NETWORK USA AND NVT PTY LTD IN AUSTRALIA’s certified and authorized field network without AMERICAN TECHNOLOGIES NETWORK USA AND NVT PTY LTD IN AUSTRALIA’s express advance written approval,
e.) damage due to battery leakage.
This warranty does not apply to expendable items such as batteries, bulbs, cleaning supplies, and other consumables nor does it cover cosmetic damage that does not impeding form, fit, and function. AMERICAN TECHNOLOGIES NETWORK USA AND NVT PTY LTD IN AUSTRALIA shall be the sole determining evaluator and authority for adjudicating warranty claims by BUYER. BUYER shall conform with AMERICAN TECHNOLOGIES NETWORK USA AND NVT PTY LTD IN AUSTRALIA’s established return procedures.
LIMITATIONS: The expressed Warranties and Remedies constitutes AMERICAN TECHNOLOGIES NETWORK USA AND NVT PTY LTD IN AUSTRALIA’s entire warranty and BUYER’s sole remedy with respect to any defect or nonconformance in equipment manufactured by and services provided by AMERICAN TECHNOLOGIES NETWORK USA AND NVT PTY LTD IN AUSTRALIA. These warranties and remedies are exclusive and lieu of all other warranties expressed or implied, including the implied warranties of merchantability and of fitness for a particular purpose. AMERICAN TECHNOLOGIES NETWORK USA AND NVT PTY LTD IN AUSTRALIA shall not, under any circumstances, be liable for any damages greater than the unit price of any item(s) and/or service(s) sold with respect to which any claim is made, including all costs and expenses and attorney fees, special, incidental or consequential damages of any nature whatsoever whether arising from AMERICAN TECHNOLOGIES NETWORK USA AND NVT PTY LTD IN AUSTRALIA’s breach of contract, or breach of expressed or implied warranty, arising in tort, at law or in equity, or any law giving rise to a claim of strict liability or for any other cause. AMERICAN TECHNOLOGIES NETWORK USA AND NVT PTY LTD IN AUSTRALIA shall not, under any circumstances, be liable to any third party for any special, incidental and/or consequential damages arising from claims for personal injury, property damage, or for any other claim due to use, possession, or operation of the products sold hereunder, whether alleged to be due in whole or part to AMERICAN TECHNOLOGIES NETWORK USA AND NVT PTY LTD IN AUSTRALIA’s fault and/or negligence. |
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